We have the capacity to reach thousands of your overdue clients every day via state of the art mailing, interactive voice recognition, call centre, and collections workflow technology.
We engage your debtors and prompt them into payment action – and stay engaged via industry standard collection and payments technology.
Brand protection
Collectex looks like you. Our culture, systems and branding match the corporate and consumer clients we help every day. We take care to ensure the debt collection process we design for you is consistent with your culture and reputation.
Custom workflows
We work with you to design custom workflows which fit with your corporate culture, and which tailor debt collection to the type of debt, days overdue and previous in-house collection activity
Nationwide coverage
We have a network of legal representation and field officers in each Australian state and territory. Collectex’s legal panel is responsible for the commencement and carriage of legal action in each State jurisdiction.
Our fully licensed field agents are licensed professionals with real world experience to deliver a physical presence to your action. Each agent operates in full compliance with National Privacy Principles and ASIC Debt Collection Guidelines.